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Case Study

Case Study

Floorline

J&J Prime Industries came to us with seven departments reporting on paper, over the phone, and through WhatsApp. By the time management heard about a breakdown or a missed target, the day was already lost. We built the platform that changed that.

Year:

2026

Industry:

Manufacturing / Operations

Location:

Accra, Ghana

Platform:

Floorline daily operations dashboard for manufacturers

The Problem

Seven departments. No shared standard. No live view. Management finding out about breakdowns, stock shortages, and missed targets after the day was already gone.

Seven departments. No shared standard. No live view. Management finding out about breakdowns, stock shortages, and missed targets after the day was already gone.

Daily performance at J&J Prime Industries lived on paper forms, in phone calls, and in WhatsApp threads. Output was rarely measured against a standard, and when a machine went down or stock ran out, the information reached management hours later — if at all. Instructions given to staff left no record of who received them or whether they were acted on. There was no way to compare one department against another, no early warning system, and no audit trail. The CEO had no single view of the business at any point during the day.

Floorline HQ CEO dashboard showing department scores

departments reporting into one dashboard

7

departments reporting into one dashboard

7

departments reporting into one dashboard

7

point scoring system per department per day

100

point scoring system per department per day

100

point scoring system per department per day

100

automatic alert if a report is missed overnight

07:00

automatic alert if a report is missed overnight

07:00

automatic alert if a report is missed overnight

07:00

Solution

We built two connected web apps — Floorline HQ for the CEO and Floorline Staff for each department — turning a scattered daily reporting process into a single scored, visible, auditable routine.

We built two connected web apps — Floorline HQ for the CEO and Floorline Staff for each department — turning a scattered daily reporting process into a single scored, visible, auditable routine.

Each department completes a short daily report against its own set of standards — around four per department, each with a target and a weight. Supervisors see their score in real time as they type. Any figure below 90% of standard requires a cause and an explanation before it can be submitted. The CEO sees every department score update live, with automatic plain-English insights that link problems across departments — for example flagging that machine downtime in Production coincides with a stock shortage in Stores. Machine-level tracking gives production supervisors a row per machine to log output, rejects, downtime, and the reason. Formal messaging means CEO instructions require acknowledgement and show read receipts. Missed reports trigger automatic alerts at 07:00 the following morning. The entire platform is built for low-cost Android devices and patchy connectivity — entries are saved offline and submitted when the connection returns. Why this worked: - Standards before software: The scoring framework was designed around real operational standards for each department before a single screen was built, so the platform measures what actually matters. - Cause and explanation required: The system structurally prevents a shortfall from being submitted without a reason attached — turning compliance into a habit rather than an afterthought. - Cross-department intelligence: The dashboard does not just display numbers — it surfaces connections between problems that manual reporting would never reveal.

Testimonial

Before Floorline we were finding out about problems the next day, sometimes days later. Now the CEO sees every department score update in real time and the system flags problems before we even ask. It has changed how we run the factory entirely.

Before Floorline we were finding out about problems the next day, sometimes days later. Now the CEO sees every department score update in real time and the system flags problems before we even ask. It has changed how we run the factory entirely.

Before Floorline we were finding out about problems the next day, sometimes days later. Now the CEO sees every department score update in real time and the system flags problems before we even ask. It has changed how we run the factory entirely.

Operations Director

J&J Prime Industries, Accra

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Whether you have questions or just want to explore options, we’re here.

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