What to Say When Asking for a Google Review (10 Copy-Paste Scripts)

# What to Say When Asking for a Google Review (10 Copy-Paste Scripts)

**Stop overthinking it. Here are 10 proven scripts you can copy and paste to get more Google reviews—no awkwardness required.**

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The hardest part about getting Google reviews is not the technical setup. It is not creating your Google Business Profile. It is not even getting customers to actually leave the review.

**The hardest part is knowing what to say when you ask.**

Most UK business owners never ask for reviews because they do not know how to phrase it without sounding desperate pushy or awkward. So they say nothing. And their competitor down the street who is simply asking gets all the reviews.

Good news: **You do not need to be creative.** You just need a script that works.

Below are 10 copy-paste scripts for every situation. Choose the one that fits your business personalize it slightly and start getting reviews today.

## Why These Scripts Work

Before we dive into the scripts here is what makes them effective:

- They are short (people do not read long requests)

- They are specific (direct link to your Google review page)

- They are genuine (no corporate jargon)

- They make it easy (one-click access)

- They are appreciative (thank customers first)

Research shows that **68% of customers will leave a review if you simply ask**. The problem is most businesses never ask.

Let us fix that right now.

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## Script 1: The Straightforward Email (Best for Most Businesses)

**Subject: Quick favour? 2 minutes for a Google review**

Hi [Customer Name]

Thank you for choosing [Your Business Name]! We hope you are delighted with [service/product].

If you have 2 minutes we would be incredibly grateful for a Google review. Your feedback helps other customers find us and helps us improve.

Leave a review here: [Your Google Review Link]

Thanks so much for your support!

[Your Name]

[Your Business Name]

**Why it works:** Direct polite and makes the action crystal clear. The 2 minutes time frame removes the barrier of perceived effort.

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## Script 2: The Post-Service Follow-Up (For Service Businesses)

**Subject: How did we do [Customer Name]?**

Hi [Customer Name]

Just checking in after your recent [service] with us. We hope everything went smoothly!

If you were happy with the results would you mind leaving us a quick Google review? It only takes a moment and means the world to our small business.

Click here to review: [Your Google Review Link]

If anything was not quite right please reply to this email—we would love to make it right.

Cheers

[Your Name]

**Why it works:** The follow-up shows you care about their experience. The reply if something is wrong safety net encourages only happy customers to leave public reviews.

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## Script 3: The SMS Text Message (For Quick Touch-Points)

Hi [Name] it is [Your Name] from [Business]. Thanks for coming in! If you have 30 seconds we would love a Google review [Link]. Really appreciate your support!

**Why it works:** SMS has a 98% open rate. Short friendly emoji makes it feel personal not corporate. Perfect for restaurants salons gyms retail shops.

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## Script 4: The After-Purchase Email (For Online/Retail)

**Subject: Loving your [product]? Tell us about it!**

Hi [Customer Name]

We hope you are enjoying your [product name]!

If you have a moment would you share your experience in a Google review? Your honest feedback helps other shoppers and supports our small UK business.

Leave your review here: [Your Google Review Link]

Thank you for being a valued customer!

Best

[Your Business Name]

**Why it works:** Acknowledges they have received/used the product. Honest feedback signals you are not just fishing for 5 stars—authenticity matters.

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## Script 5: The In-Person Ask (For Face-to-Face Businesses)

**What to say verbally:**

We would really appreciate it if you could leave us a Google review when you have a moment. I will text you the link right now—it only takes 30 seconds. Would that be okay?

**Then immediately send via SMS:**

Thanks for visiting [Business Name] today! Here is that review link: [Your Google Review Link]. Takes 30 seconds. We really appreciate your support!

**Why it works:** Asking in person is powerful (much harder to say no). Following up immediately with the link via text removes any friction—they do not have to remember or search for you later.

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## Script 6: The Social Media Request (For Instagram/Facebook)

**Instagram Story or Facebook Post:**

Quick favour from our amazing customers!

If you have had a great experience with [Business Name] we would be so grateful for a Google review. It takes 30 seconds and helps us reach more people in [Your City].

Link in bio / Link in comments

Thank you for supporting local business!

**Why it works:** Public ask on social media creates social proof—others see people leaving reviews which normalizes the behavior. Plus your existing followers are your warmest audience.

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## Script 7: The QR Code Card (For In-Store/On-Site)

**Print this on business cards or table tents:**

**Love what we do?**

Scan to leave us a Google review!

[QR Code]

Takes 30 seconds. Helps us loads. Thank you!

**Why it works:** No typing required. QR codes are now mainstream (thanks to COVID restaurant menus). Customers can act immediately while the positive experience is fresh.

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## Script 8: The Gentle Reminder (Second Request)

**Subject: Friendly reminder: Google review?**

Hi [Customer Name]

Just a quick follow-up on our email from [X days ago]. We would still love to hear your feedback if you have a spare moment.

Leave a review here: [Your Google Review Link]

If you have already left one thank you so much—please ignore this reminder!

Best

[Your Name]

**Why it works:** People are busy. One gentle reminder after 3-5 days catches those who meant to review but forgot. Always acknowledge they may have already done it to avoid annoying them.

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## Script 9: The Exclusive for VIP Customers (For Regulars/Repeat Customers)

**Subject: A special request for our best customers**

Hi [Customer Name]

As one of our valued regular customers your opinion matters to us more than anyone.

Would you mind sharing your experience in a Google review? Your words help other people discover what you already know about [Business Name].

Review us here: [Your Google Review Link]

Thank you for being part of our journey.

Warmly

[Your Name]

**Why it works:** Makes them feel special and important. Regular customers are more likely to leave detailed authentic reviews because they have a relationship with your business.

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## Script 10: The Post-Problem Resolution (After Fixing an Issue)

**Subject: Thank you for your patience**

Hi [Customer Name]

Thank you for bringing [issue] to our attention and giving us the chance to make it right.

We hope our resolution met your expectations. If you feel comfortable doing so we would appreciate a Google review sharing your updated experience.

If not we completely understand—we are just glad we could help.

Leave a review (optional): [Your Google Review Link]

Thanks again for your patience and understanding.

[Your Name]

**Why it works:** Turning a negative into a positive is powerful. Customers who complain but are satisfied with the resolution often become your most vocal advocates. Never pressure—always make it optional.

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## Pro Tips for Using These Scripts

### 1. Always Include the Direct Link

Do not make customers search for you. Your review link should go straight to the Google review form. Get yours at: https://support.google.com/business/answer/3474122

### 2. Personalize the Name

Hi [Customer Name] beats Hi there or Dear Customer every time. Use their actual name.

### 3. Timing Is Everything

Ask within 24-48 hours of a positive interaction. The fresher the experience the more likely they will review.

### 4. Make It Mobile-Friendly

76% of local searches happen on mobile. Your link must work perfectly on phones.

### 5. Never Offer Incentives

Offering discounts or gifts for reviews violates Google policy AND UK law (CMA regulations). Do not do it. Authenticity wins.

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## The Easier Way: Automate Everything

Here is the truth: **Manually sending these scripts does not scale.**

You will forget to ask customers. You will miss the optimal timing. You will skip the follow-up reminder. And your reviews will stay stuck at 10-15 total.

This is where automation changes everything.

### What My Revue Does:

- Automatically sends review requests to every customer at the perfect time

- Uses the proven scripts that work (customized to your brand voice)

- Includes one-click Google review links for zero friction

- Sends gentle follow-up reminders if needed

- Tracks success rates so you know what is working

**Result:** Our clients average 8-12 reviews per month on complete autopilot—no manual copying and pasting required.

### Real Results:

**Before My Revue I manually sent review requests and got maybe 1-2 reviews per month. Now I get 10+ reviews monthly without thinking about it. The automation is brilliant.**

— David L. Leeds Plumber

**I was using Script 1 manually for six months. Took too much time and I would forget constantly. My Revue sends it automatically after every job. Game changer.**

— Sophie T. Manchester Salon Owner

Start automating your review requests with My Revue at https://myrevue.co.uk/get-started

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## Your Action Plan (Choose One Script and Start Today)

Do not overthink this. Here is what to do right now:

**Step 1:** Choose the script that fits your business best

**Step 2:** Replace the placeholders with your details

**Step 3:** Get your Google review link (takes 2 minutes)

**Step 4:** Send it to your last 5 happy customers TODAY

That is it. You will likely get 2-3 reviews within 48 hours.

Then decide: continue manually or let My Revue automate it so you get 10+ reviews every month without lifting a finger.

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## Frequently Asked Questions

### How many times can I ask the same customer for a review?

Once with one optional gentle reminder 3-5 days later. After that stop. Repeatedly asking is annoying and counterproductive.

### What if they say no?

Say No problem at all thanks anyway! and move on. Never pressure. Some people just do not leave reviews and that is fine.

### Should I ask unhappy customers for reviews?

Absolutely not. Only ask customers who clearly had a positive experience. If there was any issue resolve it first then optionally ask (see Script 10).

### Can I use these scripts for Trustpilot or Facebook reviews too?

Yes! Just swap the link to your Trustpilot or Facebook review page. However Google reviews have 3x more impact on local search visibility so prioritize Google first.

### How soon after service should I ask?

Within 24-48 hours. Any longer and they will forget details. Any sooner and it feels pushy. The sweet spot is the next day.

### Do emojis in SMS/social requests work better?

Yes! A single friendly emoji makes the message feel more personal and less corporate. But do not overdo it—one is enough.

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## Stop Overthinking. Start Asking.

The scripts above work. They are proven. They are polite. They are effective.

**Your only job is to use them.**

Pick one customize it slightly and send it to 5 customers today. You will get reviews.

Then let My Revue handle the rest automatically so you can focus on running your business instead of chasing reviews.

Get started with My Revue today at https://myrevue.co.uk/get-started

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Need more reviews faster? See how My Revue helps UK businesses automate review requests and get 8-12+ reviews monthly on autopilot at https://myrevue.co.uk